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Price Promise

We here at FirstRugs.co.uk promise to match any price for the same rug found in a competitors retail shop and on their website, we will even go further and promise to pay you an extra £5.00. For example if you find the rug you want on our website for £50.00 and it is clearly on offer from one of our competitors within their retail shop and on their website for £45.00 we will firstly match the price at £45.00 and then refund you a further £5.00 this will leave you in the position of buying the rug for £40.00.

To save time and trouble we suggest you call our sales office on 0207 018 0155 and point us toward the rug you wish to purchase from us, and inform us of the retail shop and their website where you have found the rug cheaper, we will then verify your claim and accept your order for the lower amount.

The competitor/retailer must be trading from a High Street location and on the internet, we do not price promise or match prices from a competitor/retailer who only has an online or mail order business such as Amazon or Ebay.
The product offered by the competitor’s Shop and website is exactly the same as the one we sell, and is offered on the same terms.

The product in the competitor’s shop and on their website must be in stock and available for delivery immediately.
FirstRugs.co.uk must also be able to offer this from current stock holdings.

FirstRugs.co.uk must be able to confirm the details on the competitor’s website and in their High Street shop.
If you have already purchased the item from FirstRugs.co.uk please ensure that: You have your order details to hand and you bought the item within the last 7 days.

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